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First, the cocoa is perfection - a mug of the hot concoction is like a hug. And the marshmallow - what a treat!!! I saved mine to eat on its own since I'd never had a marshmallow that didn't come out of a bag with 50 more just like it, and it was such a delight on its own. Now about the customer service: I ordered this "kit" and it arrived, unfortunately, with a broken mug. I contacted FH, described the problem - expecting quite rightly to receive a fresh mug - and the rep insisted on replacing the entire box of all products. THAT is going above and beyond. So I really want to thank you for the wonderful customer service you provide...it's becoming quite rare to find even average customer service. Thank you for your high standards.
The marshmallows are great addition and the hot chocolate is lovely! Makes a great gift.
Receiver Loved the Surprise~
Fabulous