FAQ

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Shipping

Placing an Order

Products

Pre-Ordering Fruit & Fruit Clubs

Based on seasonality and availability, the order will ship when the fruit is ripe. What's great about the Fruit Club is that you can pre-order a set amount of shipments and choose from various options based on what's in season, how often you want to receive shipments, and how much fruit you need. If you need to hold the shipment, don't hesitate to contact the Customer Care team for assistance.

Recurring Subscriptions

Fruit Gift Baskets and Boxes

Our Gift Baskets arrive in shrink-wrapped, Eco-friendly bubble wrap and placed in a shipping box. For example, one of our top sellers is the Le Grande Gift Basket. Another customer favorite is the Conserve Gift Box, a set of delicious preserves nested in a black box embossed with our Frog Hollow Farm logo. Then, we have an eco-friendly option for two popular gifts: the Fruit & Snack Box and the Seasonal Care Package.

Loyalty Rewards Program

Issues With an Order

Communications