Every customer is special to us and we practice due diligence on our end to make sure you have the best experience of your life with Frog Hollow Farm. Due to the perishable nature of our products, please note that all sales are final and we do not accept returns or offer refunds. If you have complaints regarding the quality of our fruit, send us an e-mail at info[at]froghollow[dot]com or call us at 1-888-779-4511. If you have questions regarding your online order, we recommend calling us before completing the purchase on our website.