We ship our fresh fruit and other perishable foods next-day and second-day on Mondays, Tuesdays, and Wednesdays with a next day option on Thursdays. This way, your order will arrive by week's end and won't sit in a warehouse over the weekend. If you order on a Wednesday, Thursday, or Friday, please allow for additional shipping time. Your patience will be rewarded with the freshest products! We also offset the climate impact with carbon-neutral shipping which supports projects that offset the emissions of the shipment's transport. View more details about our shipping rates, order deadlines, delivery estimates, and fulfillment schedule for our perishable vs. non-perishable products.
Received apricots and fruit was too firm & not ready to eat. As I waited, I checked each apricot to see if one was ready to eat and before they were ready, the apricots would develop big brown spots of different sizes on each piece of fruit so none could be eaten.
When I telephoned Froghollow customer service about this, they stated they would ship me another box (complimentary) of a different variety of apricots. I felt this is good customer service to make a customer happy with their purchase.