Our promise to you: if your order doesn't arrive fresh and if you or your recipients aren't delighted, we'll make it right.
Our commitment to the planet means that we offset the climate impact of every order with carbon-neutral shipping which supports projects that offset the emissions of the shipment's transport.
To ensure freshness, orders placed after Tuesday at 11:59 PM will ship the following Monday, unless upgraded to Next Day Air or UPS Ground (1 Day).
Received apricots and fruit was too firm & not ready to eat. As I waited, I checked each apricot to see if one was ready to eat and before they were ready, the apricots would develop big brown spots of different sizes on each piece of fruit so none could be eaten.
When I telephoned Froghollow customer service about this, they stated they would ship me another box (complimentary) of a different variety of apricots. I felt this is good customer service to make a customer happy with their purchase.